Progress

AN UNWAVERING FORCE COMMITTED TO YOU.

Audrey Dickinson

AUDREY DICKINSON BSN, RN

Audrey is a Dallas native who has been a registered nurse since 2020. She earned a bachelor’s degree in Exercise Science from the University of Mississippi and a bachelor’s degree in Nursing from Midwestern State University. She worked at the Medical City Heart Hospital in the Cardiovascular ICU and Progressive Care Unit managing the nursing care of critically ill patients before joining CCMD in 2023. At Children’s Medical Center, Audrey was a Child Life Seasonal Aide and an Oncology Child Life Intern. Her certifications include Adult, Child, and Infant CPR, Basic Life Support, Advanced Cardiovascular Life Support, and Stop the Bleed. Audrey is an active volunteer most recently at Boys & Girls Club and The Salvation Army of North Texas Echelon.

RACHEL GARDNER, BSN, RN

RACHEL GARDNER, BSN, RN

Rachel was born and raised in Dallas and was the first team member of CC:MD. She earned her bachelor’s degree in Nursing from the Eleanor Mann School of Nursing at the University of Arkansas where she was regularly on the Dean’s List. Prior to joining CC:MD in 2022, she worked as a critical care nurse at Medical City in the Cardiovascular Intensive Care Unit and Progressive Care Unit. Her certifications include Advanced Cardiovascular Life Support and Basic Life Support. She enjoys volunteering with Community Partners of Dallas and fundraising and spreading awareness of women’s health with the American Heart Association Go Red for Women campaign.

RACHEL GARDNER, BSN, RN

MONICA TORRES, RMA, Office Manager

Monica is a native Texan who grew up in the Dallas area. She has more than a decade of broad-based experience in medical office management and direct patient care. She was previously the practice manager for Synergy MSO, an internal medicine group, and spent three years as the office manager for North Texas Preferred Health Partners. Monica manages our onboarding process and ensures the CC:MD patient experience is exceptional. She is a registered medical assistant with Basic Life Support, Cardiopulmonary Resuscitation, and HIPAA certifications. She studied business administration and management at Richland College. In her free time, she enjoys being a boy mom, reading, spending time outdoors, and weight training in the gym.

BRITTANY WOOD, Front Office Coordinator

BRITTANY WOOD, Front Office Coordinator

Brittany is a clinically trained Registered Medical Assistant with comprehensive experience spanning a variety of healthcare environments. Her deep-rooted dedication to patient-centered care aligns seamlessly with our mission to provide an exceptional, personalized patient experience. Before joining the CC:MD Medical Concierge Team in 2022, Brittany spent nearly a decade at an interventional cardiology practice, where she excelled as Clinical Lead. Her diverse background also includes experience as a Financial Counselor at Methodist Dallas Medical Center, further broadening her insight into both the clinical and administrative aspects of patient care. Originally from California, Brittany relocated to Texas in 2006 and completed her medical training at Westwood College in Dallas. Our patients appreciate her compassionate demeanor and natural ability to build meaningful connections. Her goal is to ensure that every interaction is warm, supportive, and impactful. Outside of work, Brittany enjoys spending time outdoors and training in Brazilian Jiu-Jitsu alongside her son—a passion that reflects her strength, and discipline.